How To Set Up Webmail Forgotten Password Feature

Setting Up Your Forgotten Password Feature

Please navigate to your webmail login: http://webmail.desiant.com

• Log in using your full email address and password.
• If you're unable to log in or have any questions, please contact us at [e-mail].

• Once you are logged in, click on the "Options" button at the top of your screen.

• The screen that loads is your Account Settings. Please scroll down until you see Password Recovery.

1. Check Enable Password Recovery option to enable the secret question fields.
2. Type in your Secret Question #1 and Answer.
3. Type in your Secret Question #2 and Answer.
4. Select the option to either Display new password on screen or to Send new password to alternate address and specify an email address. It is more secure to have the server send the new password to an alternate address.
5. When you have the required info filled out, click Save.

If you're unable to log in or have any questions, please contact us at [e-mail].