Desiant, LLC

Barna Kasa May 21, 2014 Articles and Other Useful Information

Can't remember your password?

Log in here: https://login.postini.com/

First, enter the email address that you were issued. For example, support@desiant.com.

 

recover-spam-password1.jpg

 

Second, your password is either the same as your email account password, or you were assigned a new password in the activation email. We suggest you try the password that accompanies that email account. If it does not work, check the error message for instructions.

 

recover-spam-password2.jpg

 

If you see the error message above, click on the Forgot your password? link.

 

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By clicking on the Submit button you will receive a temporary password in your email. Follow the instructions in that email to reset your password.

You can also get you password information by checking your email inbox for the activation message sent by your email provider, titled "[your email provider] has activated your new mail services".

Other Useful Tips

Remove and Deliver Messages

Once you log in to your Message Center to review suspicious messages, you should DELIVER legitimate email and REMOVE the junk email. The filters will increase in accuracy by doing so.

Check Back Often

Check your Message Center on a regular basis and remove junk email and deliver legitimate email. The service can be configured to remember your legitimate email senders, and will allow those senders to bypass filters.

Barna Kasa January 27, 2012 System Setup

How do I export contacts from my Microsoft Outlook Contacts folder into other accounts?

 

You can export contacts to a file that can then be imported into other applications, such as Desiant Webmail, Excel spreadsheets, or database applications.

The most common export file format is a comma separated value (CSV) file.

  1. Click the "File" tab.
  2. Click "Options".
  3. Click "Advanced".
  1. Under Export, click "Export".
  1. In the Import and Export Wizard, click "Export to a file", and then click "Next".
  2. Under Create a file of type, click the type of export that you want, and then click "Next".

The most common is Comma Separated Values (Windows), also known as a CSV file.

  1. Under Select folder to export from, select the contact folder that you want to export, and then click "Next".
  1. Under Save exported file as, click "Browse", select a destination folder, and in the File name box, type a name for the file. (Remember where you save this file for later use.)
  2. Click "OK".
  3. In the Export to a File dialog box, click "Next".
  4. Click "Finish".

URL: http://office.microsoft.com/en-us/outlook-help/export-contacts-HA101870639.aspx

Now log into http://webmail.desiant.com

  1. Click the "Contacts" button towards the bottom left.
  2. Click the "Import Contacts" button that appears towards the top left.
  3. A "Contact Import Wizard" window pops up, click the "Browse" button.
  4. Locate the file you saved earlier. Select the file and click, "open", then click, "Add" in the "Contact Import Wizard".

You are done!

Barna Kasa January 26, 2012 System Setup

How do I export contacts from my Yahoo! Mail Contacts folder into other accounts?

 

Place all your Yahoo! Contacts easily into your other email accounts' address books. Yahoo! Mail can export information to Microsoft Outlook, Palm, and Netscape Mail accounts.

To export contacts:

  1. On your Yahoo! Mail page, click "Options" in the upper-right corner and select "More Options".
  2. From the list on the left side, click "Contacts".
  3. Click the "Tools" button just below the Contacts tab.
  4. Click "Export".
  5. Your options are:
    • Microsoft Outlook:
    • Netscape/Thunderbird:
    • Yahoo! CSV:
    • vCard Single File: (recommended for Palm Desktop users)
    • vCard, Zip of .VCF files:
  6. Select the Microsoft Outlook export option. (Remember where you save this file)

URL: http://help.yahoo.com/l/us/yahoo/mail/yahoomail/manage/manage-10.html

Now log into http://webmail.desiant.com

  1. Click the "Contacts" button towards the bottom left.
  2. Click the "Import Contacts" button that appears towards the top left.
  3. A "Contact Import Wizard" window pops up, click the "Browse" button.
  4. Locate the file you saved earlier. Select the file and click, "open", then click, "Add" in the "Contact Import Wizard".

You are done!

Barna Kasa November 17, 2011 System Setup

Some of our customers are having problems setting up email on their iPads. Here are a couple things to keep in mind that will help make your setup process easier.

iPad Email Setup Instructions

iPad Email Setup
  1. Go to Settings
  2. Select Mail, Contacts, Calendars.
  3. Select Add Account...
  4. On the next screen select Other at the bottom of the list.
iPad Email Setup
  1. Select Add Mail Account.
iPad Email Setup
  1. Fill in Name, Address (full email), Password and Description.
  2. Select Next at top right of window.
iPad Email Setup
  1. Incoming Mail Server.
  • Enter your domain name (yourdomain.com) for the Host Name
  • Enter your full email address for the User Name
  • Enter your Password
  1. Outgoing Mail Server (SMTP).
  • Enter your domain name (yourdomain.com) for the Host Name
  • Enter your full email address for the User Name
  • Enter your Password
  1. Click next, top right of window.
iPad Email Setup
  1. If this error box pops up, select Yes.
iPad Email Setup
  1. Select your new email account under Accounts.
iPad Email Setup
  1. Go to bottom of window and select the Advanced button.
  • Set Use SSL to OFF
  • Set Server Port to 110
  1. Go back with upper left arrow, once.
iPad Email Setup
  1. Select the Outgoing Mail Server (SMTP) button.
  2. Select Primary Server, should be your domain name.
    • Set Use SSL to OFF
    • Set Server Port to 587
  3. Select Save, top right.

You Are Finished!

Barna Kasa November 11, 2011 System Setup

Some of our customers are having problems setting up email on their iPhones. Here are a couple things to keep in mind that will help make your setup process easier.

iPhone Email Setup Instructions

iPhone Email Setup
  1. Go to Settings
  2. Select Mail, Contacts, Calendars.
iPhone Email Setup
  1. Select Other.
  2. Select Add Mail Account.
iPhone Email Setup
  1. Fill in Name, Address (full email), Password and Description.
iPhone Email Setup
  1. Incoming Mail Server.
  • Enter your domain name (yourdomain.com) for the Host Name
  • Enter your full email address for the User Name
  • Enter your Password
  1. Outgoing Mail Server (SMTP).
  • Enter your domain name (yourdomain.com) for the Host Name
  • Enter your full email address for the User Name
  • Enter your Password
  1. Click Save, top right of screen.
iPhone Email Setup
  1. If this error box pops up, select Yes.
iPhone Email Setup
  1. Go back with upper left arrow, twice.
  2. Select the Advanced button.
  • Set Use SSL to OFF
  • Set Server Port to 110
iPhone Email Setup
  1. Go back with upper left arrow, once.
  2. Select the Outgoing Mail Server (SMTP) button.
  3. Select Primary Server, should be your domain name.
    • Set Use SSL to OFF
    • Set Server Port to 587
  4. Select Done, top right.

You Are Finished!